As a student living in First Year Experience, I’m required to have a meal plan. As most can attest, the food at Victor’s in Ondine Residence Hall is subpar. But what’s even worse than the food at Victor’s is the company that runs it.
Aramark food service
As a student living in First Year Experience, I’m required to have a meal plan. As most can attest, the food at Victor’s in Ondine Residence Hall is subpar. But what’s even worse than the food at Victor’s is the company that runs it.
Aramark provides foods services at Portland State and is one of the top 200 largest employers in the nation. As usual, the larger the corporation, the more corrupt it is.
A Google search for “Aramark lawsuit” brings up pages and pages of relevant and recent results. Nationally, Aramark has a reputation for punishing or firing workers who complain about bad food conditions. They’re expected to serve food that has gone bad anyway. The employees can’t do anything about it, in most cases, because many Aramark contracts contain a “no strike” clause.
Up until the current contract, PSU’s did as well. Aramark still has an extremely high rate of employee turnover, as witnessed here on campus. Its uniform division is currently the defendant in a sweatshop labor case filed in February. Dozens of Aramark employees’ complaints can be found on the Internet, ranging from sexual harassment to violating union contracts to a case in Alaska in which Aramark chose to pay a fine for eight years rather than address the raw sewage under a dining facility.
Unfortunately, our contract with Aramark will be renewed again in 2017 unless something happens. I can’t understand why it was renewed in the first place. Regardless of the principle of doing business with Aramark, this partnership counters the university’s interests.
Contracting with Aramark is totally counterproductive to how PSU brands itself. We’re trying to carve out a place for ourselves as a unique school, but we’re one of thousands of institutions Aramark serves.
Portland is a culinary landmark, not just for the state but for the whole nation. This city is famous for amazing food.
Aramark, on the other hand, is famous for terrible food (we are served the same food as many of our nation’s finest prisons). The PSU website calls Victor’s an “urban dining experience,” but Aramark is in no way representing Portland’s cuisine or serving food that is uniquely “urban.”
While the food served in the food court is an improvement, it’s still hugely overpriced. The employees in the food court are clearly given very little training and are constantly shuffled from restaurant to restaurant and between there and Victor’s. Both locations are understaffed.
Sadly, the average student can’t do much about it, besides not purchase a meal plan. But the university should be on the lookout for any opportunity to get out of the contract with Aramark. Its student employees are treated poorly, and its services are overpriced. Any instances of expired food being served, employees being mistreated and anything else underhanded or shady should be exposed.
While the branch of Aramark at PSU is not nearly as bad as many of the others, it’s still a waste of students’ money and hinders us from creating something a lot better than our current system.
What is an urban dining experience anyway? I really don’t know, but I do know that if you wanted one of these experiences you would be better off avoiding the dining hall and going to one of the food carts located on the street behind it.
There are so many better options out there than Aramark, and I wish they had been considered before this contract was renewed. We should be using local goods and local businesses in our dining hall. It fits with the urban renewal area plans as well, because PSU has made the assertion that we’re an economic force in downtown Portland. We should be putting money into our local economy rather than giving it to a multinational corporation headquartered in Philadelphia.
There is such a huge range of restaurants, stores, delis, etc. in Portland. I’m confident that new local partners and caterers could be found. Or, at the very least, more control could be put in the hands of students.
The student-run Food For Thought Cafe does well and makes great food. More student-run businesses and restaurants would give students a chance to gain managerial and entrepreneurial experience as well as keeping money flowing around the university.
There are Dining Dollars as well. I would love to have the ability to spend them on something other than the food in Smith Memorial Student Union and coffee. If PSU students could use Dining Dollars at more locations, even on campus, our options would open up a lot more.
If we get rid of Aramark, there would be a definite chance of making a meal plan with PSU that people actually want to purchase instead of making a bad one obligatory. Rather than partnering with a huge corporation because it’s easy, we should be innovative and create a program that, like First Year Experience’s Freshman Inquiry, will bring something new to PSU and make other colleges follow suit.
There’s no greater shame than wasted potential.
As an ex-employee of the food court and library coffee cart, I +1 this. Working conditions were pretty bad; at one point I complained about how scheduling would change from week to week without notice, with one person on at any given cart in the middle of the lunch rush, and I was promptly written up for having been late that day (despite it being only the second time and having frequently late coworkers.) After moving to the library coffee cart (that’s right, Branford’s Bean in the library is also Aramark) I discovered that my supervisor did/sold drugs out of our stockroom, told extremely offensive racist and sexist jokes, and suffered from Bipolar Syndrome (which he frequently took out on employees.) We were never fully stocked (which was intentional) and were constantly in danger of being fired for no reason. I finally quit after my manager screamed at me in front of customers over being late (when I wasn’t.) When I attempted to talk to management, I was instructed that they wouldn’t do anything. It’s an extremely toxic environment.
I applied 5 times to work at Victor’s, but was discriminated for being who I am. I applied to be a supervisor in the fall term of 2011 and I have 15 years management experience and was never even given an interview. I am an older transwomen and was discriminated against all 5 times.
i wouldn’t doubt that, the managing in Ondine is like that. In the 2 years that worked there i have never heard or seen of a bit of diversity, there was however one eastern european muslim that worked there and was the closest that they got to diversity. The food I had to use was horrible, old vegetables that were already old or just got out of the freezer, stuff I wouldnt eat myself but it was the only thing available. I have to admit working for Aramark and at Ondine made me hate life, I had to get drunk or stoned at work in order for me not to freak out at the manager because we were short staffed. The boss only liked you if you kissed ass and let her bitch to you…
– a old Aramark employee that wishes no one else had to go through that horrific experience that made me feel like going to the Marines was a more enjoyable experience
Doubt it. Just because you turn in your app to the Victor’s Manager, doesn’t mean that she gets to decide who is hired and who is not. It’s not up to her which means you should of checked on your app with her boss, the FSD and the HR person who processes the applications.
As a PSU grad with a degree in Political Science, and an Aramark employee for the past two years, as well as the current union president, I feel I have something to contribute to this discussion.
There is nothing different from Aramark than most other major corporations. In the corporate world, loyalty is the most valued trait in a worker, and is often possessed by those with the least skills and abilities. Workers who know better ways of doing things are cast aside and disenfranchised as weak managers view there input as “bad attitude.” Over time, there is a continuous decline in the abilities of the workforce and management. In addition, Aramark, like most corporations, will cut back on labor costs to the point of hurting itself. This is definitely happening at Victor’s currently, as an overworked skeleton crew trudges on just trying to make it to the end of the school year.
What baffles me about PSU is that the university employs many “advisors” who assist and support student life such as SALP and RHA, but then outsource the food to a major multi-national corporation. Fifty years ago, food at PSU was made by employees of PSU, who, like SALP advisors today, were free from the profit motive. Aramark doesn’t care about nutrition, good service, or overall happiness. Aramark only cares about profit. In 2007, the CEO of Aramark pocketed a $1 billion bonus. Do you think he cares if the burgers at Victor’s have pink slime in them? One last thing- don’t ever eat anything off the sandwich and salad bars at Victor’s. I have seen things there that make my stomach turn. I like to call it “Vector’s”
Alex D’Aurora
President, Local 1336
You serve the same items at your grill station that Victor’s does at it’s grill station other then the Angus beef. But it all comes from the same beef company!!!!
As a current employee of Aramark at Victor’s in Ondine I have something to say in regards to this misinformed, distasteful and disheartening topic(s) of discussion.
Please keep in mind that I will be speaking from more then one side of the fence!
The challenge’s are fact vs UN-true everyday unhappiness. While Kevin wants to bring up lawsuits from several Aramark locations on a global standpoint, which I personally can’t confirm nor deny, that gos for many major corporations. Your always going to have someone that isn’t happy. Find a money maker that’s perfect!!
However, Kevin’s main complaint was that as a student living in First Year Experience he is required to have a meal plan. Yes that is a fact as long as you choose to live on campus as a freshman that is a requirement of PSU, not Aramark. However the choice is yours. PSU can’t force you to live on campus.
Now I know that the dining hall complaints always come in towards the end of the school year because you’ve been coming here for 9 months and someone will always find something they don’t like, that’s a given.
With the meal plan that is offered, so are Dining Dollars, which can be used in both Ondine and Smith Dining halls, the convenient store at Ondine, Starbucks, Subway and Papa Johns.
So from my employee standpoint; I have NEVER been “punished” in anyway when I have made complaints about our food, and trust I have complained about my lunch on more then one occasion. Aramark doesn’t force its employees to eat what is being served. We are offered the same choices the students are.
I’m not quite sure where Kevin get’s off saying that Aramark employees are “given very little training” and are “constantly shuffled from building to building”. We operate many different locations within each building, and most of that are willing and able are cross trained to cover when others choose to call out for their shift. We are all trained and we ALL do our jobs to the best of individual abilities. While some may move faster then others Aramark has no control over the full abilities of each person nor can they make someone go faster.
I can tell you that we have never served expired food to anyone at anytime. In the future when you have any questions, comments, or concerns about our food, you should address them to our FOOD SERVICE DIRECTOR. He would be more then happy to assist you.
Now as a member of the collective bargaining unit I can tell you that a ” NO STRIKE” clause is common is most union contracts. And there are plenty of things that the union members (i.e- the employees of Aramark) can do.
1st: Read your contract
2nd: Be an active participant with in your union, like go to the monthly meeting, join in on the elections, read the news letter that gos out. All in all know who you Union Officers are and how to contact them.
And when you have a problem report it. Closed mouths don’t get feed, if your Manager, FSD, or Union doesn’t know that there is a issue they can’t fix it. Stand up for your self and your co-worker’s. Aramark can not retaliate against their employees for making a complaint. And it doesn’t matter if it’s about a manager, supervisor, or a co-worker.
I will say that I trust my Manager’s of Smith and Ondine. I trust my FSD. I can’t speak for anyone else but my self, and there has been a lot change with in the last 6 months and not everyone embraces change with open arms but I look forward to upcoming school here at PSU working for Aramark as a collective bargaining unit member.
H aving
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E veryone
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